Software Implementation Manager

Job Description

Software Implementation Manager – Software Implementation Manager needed for a software development company in the Eastside Seattle area.

We are looking for a Software Implementation Manager to deploy a SMB to Mid-Market sales automation software application. Have you implemented Salesforce, Microsoft Dynamics CRM, Great Plains Dynamics, or QuickBooks enterprise products? Your experience would be applicable to the position.

Quosal is a quote and proposal automation platform that helps sales teams manage their quoting pipeline and generate winning quotes and proposals with integration to today’s leading CRM applications such as Salesforce, NetSuite, Microsoft CRM, Autotask, ConnectWise and other platforms.

The goal of this role is to make sure that new customers are implemented, trained and happy with the Quosal platform. On a day to day basis, that means coordinating implementation resources as well as providing user training and business process review to ensure successful adoption of the software. Knowledge of sales quoting and proposal preparation, sales opportunity management, and quote to order business processes would be helpful.

Quosal implementation projects are on a short time frame and typically involve 4 – 8 weeks of calendar time and approximately 10 hours of the implementation manager’s time. You will have multiple active projects in your portfolio in the course of the implementations.

As part of a 20 person implementation team at a rapidly growing company, your work will have an immediate impact on the product. You will be working with some of the sharpest minds in the industry. The tech-savvy management team has successfully nurtured other start-ups, and the company is planning on doubling staff in the next year.

Skills Involved - Experience in any of the following areas helpful

Microsoft Office, PSA applications such as ConnectWise, Autotask, or TigerPaw, CRM applications such as SalesForce, Dynamics CRM, NetSuite, Sage, SaaS and web deployed applications, Accounting or ERP applications such as Great Plains or QuickBooks and knowledge of accounting or order processing

What’s in it for you:

  • Work with the latest Microsoft technologies
  • New office space
  • Competitive Salary and Medical/Dental benefits
  • Stock Rights plan with true ability to impact value
  • Intelligent, creative coworkers and mentors
  • Experienced management team of technophiles
  • Rapidly growing company with a great future

What you need:

  • Bachelors Degree in a related field
  • 2 years of experience in Implementation Management preferably in a Software as a Service company
  • Salesforce CRM experience highly recommended
  • Strong work ethic
  • Ability to work well under pressure and prioritize assignments
  • Great customer service attitude and strong communication skills
  • Proactive approach to customer success
  • Customer interaction experience (training, support, or sales)

What you’ll be doing:

  • Schedule and manage Quosal software implementation projects
  • Review customer business process and make best practice recommendations
  • Collaborate with implementation team and development team to ensure adoption of the software
  • Define project scope and manage customer expectations
  • Manage project team to meet deliverables deadlines
  • Train and coordinate training for customers

Contacting Quosal about this opportunity

Please send a brief resume and an outline of your professional history and qualifications to careers@quosal.com.